Return & Exchange Policy
We want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns
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Returns can be requested within 7 days of receiving your order.
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Items must be unused, unwashed, and in their original condition with all tags attached.
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Products showing signs of wear, washing, damage, or alteration will not be accepted.
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Sale, clearance, and gift card purchases are non-returnable.
Exchanges
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We offer size exchanges subject to stock availability.
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Exchange requests must be placed within 7 days of delivery.
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If your preferred size is unavailable, we will issue store credit of the same value.
Damaged or Incorrect Items
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If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos.
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After verification, we will arrange a replacement or provide a full refund, depending on availability.
Refunds
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Once your returned item passes our quality inspection, your refund will be processed within 5–7 business days.
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Refunds will be credited to the original payment method.
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Shipping charges are non-refundable, unless the return is due to our error.
Return Shipping
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Customers are responsible for return shipping costs unless the product received is damaged, defective, or incorrect.
Non-Returnable Items
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Gift cards
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Final sale or clearance products
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Customized or personalized items
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Items returned without original tags or in used condition
Please note that all return and exchange requests are subject to inspection and approval. Typical ecommerce return windows range from 7–30 days depending on the brand, with unused items and original tags commonly required.